Privacy Policy

KAIROS Chartered Accountants respects the confidentiality of the information entrusted to us. This policy explains how we handle personal information collected through this website, in line with the Protection of Personal Information Act, 2013 (POPIA).

Information we collect

We collect only the information you choose to provide, together with limited technical information required to operate the website securely:

• Enquiry details such as your name, organisation, email address, telephone number and message.
• Financial Health Check responses, including the service areas you select and the challenges you describe.
• Recruitment information, including your contact details, qualifications, professional history and any documents you upload.
• Technical information such as browser type and pages visited, used to keep the site secure and reliable.

Why we process it

We process personal information to respond to enquiries, assess recruitment interest, provide the services you request, meet our professional and statutory obligations, and — where you have consented — send you insights and updates.

Consent and choice

Where consent is our basis for processing, we ask for it explicitly at the point of collection. Marketing consent is always optional and separate from the consent required to respond to your enquiry. You may withdraw marketing consent at any time by contacting us.

Sharing and disclosure

We do not sell personal information. We disclose it only to KAIROS personnel who require it for their work, to service providers who process it on our behalf under appropriate confidentiality and security obligations, and where disclosure is required by law or professional obligation.

Security and retention

Access to enquiry, lead and recruitment records is restricted to authorised personnel, documents are stored in private storage rather than publicly accessible locations, and access is logged. We retain personal information only as long as necessary for the purpose it was collected, or as required by law and professional standards.

Your rights

You may request access to the personal information we hold about you, ask us to correct or delete it, object to processing, or lodge a complaint with the Information Regulator of South Africa. To exercise these rights, contact us using the details on our Contact page.

Cross-border processing

Some of the technology providers that host this website and its data may process information outside South Africa. Where this occurs, we take reasonable steps to ensure a comparable level of protection to that required by POPIA.